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IntouchCX is hiring for Customer Support Executive – Non Voice

By vamshi

Updated On:

Exciting Opportunity at IntouchCX!

IntouchCX is hiring for Customer Support Are you looking for a fantastic opportunity in customer support? Well, you’re in luck because IntouchCX is on the hunt for Customer Support Executives – Non Voice. Let’s dive into the details of this awesome job opening!

About the Role

  • Position: Customer Support Executive – Non Voice
  • Company: IntouchCX (3.0 rating with 1655 reviews)
  • Experience: 0 – 3 years
  • Salary: 2.25-4 Lacs P.A.
  • Location: Hyderabad
  • Openings: 100
  • Applicants so far: 664

Interview Details

Getting excited? Here’s when and where you can showcase your talents:

  • Date: 4th October – 8th October
  • Time: 11.00 AM – 2.00 PM
  • Venue: Intouchcx 4th Floor Maximus Towers 2A Raheja Mindspace IT Park Madhapur, HITEC City, Hyderabad, Telangana 500081

Don’t forget to mention HR Varshitha on top of your resume!

Job Highlights

  • Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
  • Fresher or minimum 6 months experience in Support with International Clients
  • Post-secondary degree from any major Institute
  • Graduates, Post Graduates, and UG candidates are welcome to apply

What You’ll Do

As a Customer Service Associate, you’ll be the friendly face (or in this case, the friendly chat bubble) of IntouchCX. Your main tasks will include:

  1. Providing multi-level assistance
  2. Diagnosing and solving customer issues
  3. Offering the best solutions to keep our customers happy

What You Need

To rock this role, you should have:

  • Fluency in spoken English
  • Excellent judgment skills
  • Quick learning ability
  • Strong communication skills
  • Problem-solving prowess
  • Analytical and interpersonal skills
  • Ability to stay calm under pressure
  • Flexibility to work nights

Perks and Benefits

Working at IntouchCX comes with some sweet perks:

  • Attractive compensation package with performance-based incentives
  • Fantastic learning and growth opportunities
  • Cool rewards and recognition programs
  • Fun employee engagement activities
  • Transport for on-site work
  • Medical Insurance
  • PF and ESI / Health Insurance
  • Two-way transportation (pick up & drop)
  • Performance-based incentive plans
  • 5 working days with 2 week offs

How to Apply

Interested in joining the IntouchCX family? Here’s what you need to do:

  1. Update your resume
  2. Mention HR Keerthana on top of your resume
  3. Bring your resume and Aadhar card xerox to the walk-in interview
  4. Or send your resume via WhatsApp to +91 7032670156

Remember: If you’ve already interviewed in the last 60 days, you’re not eligible this time around.

Ready to Take the Leap?

This is your chance to be part of an exciting team at IntouchCX. Whether you’re a fresh graduate or have some experience under your belt, this could be the perfect opportunity for you. So, polish up that resume, practice your best chat skills, and get ready to impress!

Apply link – Click here

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