ABOUT
Kotak Mahindra bank is hiring for Customer support & Gold Loan Relationship Officer roles. Kotak Mahindra jobs is actively seeking dedicated individuals to join their team is a remarkable Gold Loan Relationship Officer & Customer support opportunity to unleash your talent, make a significant impact, and advance your career. Read on to explore more about this exciting position and how to apply. Join our TELEGRAM GROUP for daily job updates, free materials and interview tips.
TELEGRAM GROUP : CLICK HERE
Company Name : Kotak Mahindra Bank
As a respected industry leader Kotak Mahindra Bank forefront of innovation. With a commitment to excellence and a dynamic work culture, we faster an environment that values collaboration/continuous learning.
Job Role : Gold Loan Relationship Officer & Customer support Service
You will be an integral part of our team, Contributing Gold Loan Relationship Officer & Customer support Service will have the opportunity of utilizing your skills and expertise to drive more growth to the company.
Eligibilty and Requirements for Customer Service role
- Graduate
- Excellent written and oral communication skills
- Eye for details
- Proficient in MS Office applications
- Prior experience of Customer Service in Retail Assets will be an added advantage
- Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
- Strong interpersonal Skills
- Knowledge of systems like Siebel, Core
Job Description for Customer Service role:
- End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.
- Preparing weekly ,Fortnight and Monthly MIS
- Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Job Description for Gold Loan Relationship Officer :
- To develop sourcing channels for generating leads of Gold loans.
- Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans
- Work closely with branch channel to drive Gold loans.
- Maintaining the Profitability of Business, Achievement of the Business Targets.
- Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value.
- To ensure the availability and awareness of our product in every potential area of the market.
- Conduct retail activities to increase brand visibility and increase customer contact points
Educational Qualifications : Any Bachelor’s Degree
To qualify for the role candidates must possess Any Bachelor’s Degree in a relevant field. Higher qualification is preferred.
Age Requirement : 18 Years
Candidates applying for this position should meet the minimum age requirement that is set by the company.
Application Process Fee :
We believe in equal opportunities for all aspiring professionals. Hence, there are no application fees associated with applying for this position.
Salary :
We understand the value of attracting and retaining exceptional talent. Successful candidates for the position will enjoy a competitive annual salary of upto 25,700 – 33,300/- Per Month . accompanied by a comprehensive benefits package and opportunities’ for growth and advancement.
Selection Process :
Our selection process for the position involves a thorough evaluation of candidates’ qualifications, skills, and potential cultural fit. This may entail various stages, including mention stages, e.g., resume screening, interviews, assessments, allowing us to identify individuals who possess the qualities required to thrive in our dynamic environment.
Application Process :
To apply for this position please visit our official website. Create an account, complete the application form, and upload your up-to-date resume. We recommend providing detailed and accurate information to enhance your chances of being considered for this exciting opportunity.
Job Location:
Mumbai, Maharashtra, India
Conclusion :
Take the leap and embark on an extraordinary career journey with us as. Join our exceptional team and become part of an organization that encourages and fosters personal and professional growth. Apply today to shape the future and unlock your full potential.
More details & apply link for Customer Service role: Click Here
Apply link for Gold loan Relationship officer: Click here
The information provided in this post is for illustrative purposes only and may not reflect specific job openings or requirement at Kotak Mahindra Bank.