Amazon is hiring fresher for Support Executive |Work from Home Jobs 2025. Amazon, one of the world’s most customer-centric companies, continues to expand its footprint in India with roles that support the operational backbone of its services. Among these, the position of Central Operations Support Executive in the Central Support Team (CST) holds a crucial place, ensuring the smooth functioning of daily operations. This article provides you with all the essential details about this role, along with expert preparation tips to increase your chances of getting selected.
🔍 Job Overview
The Central Operations Support Executive (Job ID: 3050148) is responsible for supporting the day-to-day operational activities of Amazon Fresh and other central support functions. The role involves monitoring key performance metrics, communicating with stakeholders and field teams, and helping streamline standard operating procedures (SOPs).
📋 Key Details at a Glance
Amazon is hiring fresher for Support Executive
| Feature | Description |
|---|---|
| Role | Central Operations Support Executive |
| Job ID | 3050148 |
| Company | Amazon Development Centre India (ASSPL – Karnataka) |
| Location | Remote support (candidate may be based in Karnataka or other cities) |
| Shifts | Rotational shifts, includes weekends |
| Channels | Voice and Non-voice support |
| Education | Bachelor’s degree (preferably in Computer Science, Engineering, Statistics) |
| Experience (Preferred) | Prior experience in using Excel; SQL is a plus |
| Key Skills | SOP development, data extraction, email/voice communication, stakeholder handling |
| Salary Range | Estimated ₹2.5 – ₹4.5 LPA (based on similar Amazon support roles) |
| Work Mode | Remote Monitoring (but may include coordination with field teams) |
🧠 Roles and Responsibilities
- Extract, analyze, and prepare reports using Excel and follow SOPs.
- Coordinate with field executives remotely through voice calls, emails, or internal tools.
- Monitor the efficiency of operations across various Amazon Fresh seller sites.
- Initiate audits and trigger on-field support whenever performance issues are observed.
- Propose improvements to SOPs, develop new operational processes, and manage escalation paths.
- Work during weekends and rotational shifts as the business demands.
This role is ideal for individuals who are proactive, detail-oriented, and capable of managing multiple tasks without direct supervision.
💡 Why This Role Matters
The Central Support Team acts as the nerve center of Amazon’s Fresh operations and other fulfillment services. It ensures that customers receive timely deliveries, sellers maintain high standards, and the company’s core logistics and inventory processes function without disruption.
By handling real-time issues, resolving escalations, and maintaining metrics visibility across different sites, Central Operations Support Executives directly contribute to Amazon’s promise of fast and reliable delivery.
✅ Eligibility and Skills Required
To be considered for this role, candidates should:
- Hold a Bachelor’s degree in a technical or analytical field such as Computer Science, Engineering, or Statistics.
- Be proficient in Microsoft Excel for data extraction and report generation.
- Have good communication skills for voice and non-voice support.
- Be flexible with shift timings, including weekend availability.
- (Preferred) Knowledge of SQL or similar data tools to run queries and improve decision-making.
💸 Salary and Perks
Although Amazon hasn’t disclosed the exact salary for this role, based on employee reports from similar central support roles, the estimated package ranges between ₹2.5 – ₹4.5 LPA. This may vary based on location, candidate experience, and interview performance.
Additional perks may include:
- Work-from-home flexibility or hybrid work models
- Health insurance and Amazon employee benefits
- Exposure to Amazon’s core logistics systems and tools
How to Apply:
Steps to Apply:
- Visit the Official Amazon Careers Website:
- Go to https://www.amazon.jobs or click through the link below.
- In the search bar, enter the Job ID: 3050148 or search for “Central Operations Support Executive”.
- Review the Job Description:
- Read the full description to ensure the role matches your skills and preferences (location, qualifications, responsibilities).
- Click on “Apply Now”:
- Sign in with your Amazon jobs account or create a new one.
- Fill Out the Application Form:
- Upload your updated resume.
- Fill in personal and educational details.
- Answer any pre-screening questions related to your experience with Excel, SQL, shift flexibility, etc.
- Submit the Application:
- After reviewing, click submit.
- You’ll receive a confirmation email from Amazon once your application is successfully submitted.
- Check Your Email Regularly:
- Amazon may contact you for further assessment rounds like online tests or interviews.
📝 Preparation Tips
If you are aiming for this role, here’s how to prepare effectively:
- Brush Up on Excel Skills
Master basic to advanced Excel functions, including pivot tables, VLOOKUP, conditional formatting, and charts. Many day-to-day reports and metrics monitoring tasks depend on these skills. - Understand Amazon’s Operational Structure
Learn how Amazon Fresh and logistics work. You can read case studies, watch supply chain operation videos, and check Amazon’s own blog posts or press releases about their last-mile delivery models. - Practice Communication Skills
Since this job includes voice and email coordination, practice communicating clearly and confidently. Mock voice calls or customer support role-plays can be helpful. - Basic SQL Knowledge
Even if not mandatory, knowing how to write simple SQL queries (SELECT, WHERE, GROUP BY) can give you an edge, especially during assessments or interviews. - Time Management & Shift Flexibility
Be mentally prepared for rotational shifts. Amazon prefers candidates who are adaptable and can work independently across time zones and teams. - Know Your Metrics
Familiarize yourself with key operational metrics like SLA (Service Level Agreement), TAT (Turn Around Time), audit triggers, and performance dashboards. Mention these during interviews.
📌 Final Thoughts
The Amazon Central Operations Support Executive role is a fantastic opportunity for graduates who are looking to start or grow their careers in operations, logistics, or data-driven roles. It’s a perfect blend of process management, data handling, and communication – all in a fast-paced environment.
If you’re a problem-solver with a knack for details and want to be part of Amazon’s logistical backbone, this could be your gateway to a bigger career within the company.
