Sutherland Healthcare walk in drive for freshers (16th Aug – 21st August). Sutherland, is conducting a Walk-In Drive in Hyderabad for fresh graduates interested in starting their career in the healthcare domain. This full-time role offers the opportunity to work in a US voice process, handling insurance claim calls and patient account management. The hiring drive will be held from 12th August to 21st August 2025 (excluding Sundays). CAndidates with excellent communication skills and readiness to join immediately are encouraged to attend.
Sutherland Healthcare walk in drive for freshers About
Sutherland is a global experience-led digital transformation company with over 35 years of expertise. It specializes in delivering customer experience solutions by integrating human-centered design with AI, automation, and analytics. Operating worldwide, Sutherland focuses on creating measurable results and sustainable growth for clients. The company values teamwork, innovation, and operational excellence under its “One Sutherland” approach.
Table Overview
| Category | Details |
| Company Name | Sutherland |
| Role | Voice / Blended – Healthcare (US Voice Process) |
| Industry type | BPM / BPO |
| Experience Required | 0 Years |
| Education Qualification | Any Graduate (UG/PG) |
| Salary | ₹2.25 – ₹2.75 LPA |
| Openings | 50 |
| Job Location | Hyderabad |
| Walk-In Dates | 16th August 2025 – 21st August 2025 (No Interviews on Sunday) |
| Walk-In Timings | 11:30 AM – 3:00 PM |
| Contact Person | Hari Kishore |
| [email protected] |
Time and Venue
- Dates: 12th August 2025 – 21st August 2025 (excluding Sundays)
- Timings: 11:30 AM – 3:00 PM
- Venue: 7th Floor, Divyasree Tech Ridge Building, Lanco Hills, Khajaguda, Manikonda, Hyderabad
- Contact Person: Hari Kishore
- Email for Queries: [email protected]
Roles and Responsibilities: –
- The role mainly involves making calls to insurance companies to check the status of claims on outstanding patient account balances.
- Must possess good communication skills with neutral accent.
- Must be flexible and should have a positive attitude towards work.
- Must be willing to work in Night Shifts.
- The position requires attention to detail, adaptability to a fast-paced environment, and the ability to meet deadlines consistently.
Desired Candidate Profile: –
- Comfortable with night shift
- Comfortable with WFO-Work from office
- Having excellent English communication
- Ready to join immediately.
- Graduates (Freshers)
Key Skills
- Communication Skills
- Voice Process
- Us Voice Process
- International Voice Process
- International BPO
- Typing 30-35 words/min with 90% accuracy
Eligibility Criteria
Applicants must be graduates, undergraduates, or postgraduates from any stream.
Experience Requirements
Sutherland is open to hiring both freshers and experienced professionals with 0–1 year of experience
Salary
Selected candidates will receive a salary in the range of ₹2.25 – ₹2.75 LPA, depending on their experience and skills
Location
The job location for this role is Hyderabad, specifically at the company’s office in Divyasree Tech Ridge Building, Lanco Hills, Khajaguda, Manikonda. This is a work-from-office opportunity.
Work Schedule and Shifts
This is a night shift role aligned with US working hours. Employees will enjoy fixed Saturday and Sunday weekly offs.
Note
Sutherland follows a transparent recruitment process and never asks for payments, gifts, or personal favors in exchange for job offers.
Possible Interview Questions & Sample Answers
1. Tell me about yourself.
Sample Answer:
“I am a graduate in [your degree] with strong communication and interpersonal skills. I am eager to start my career in the US Healthcare Voice Process because it allows me to interact with clients, solve problems, and contribute to customer satisfaction. I am comfortable with night shifts and I am confident that my quick learning ability and attention to detail will help me perform well in this role.”
2. What do you know about the US Healthcare Voice Process?
Sample Answer:
“The US Healthcare Voice Process involves interacting with insurance companies or patients in the United States to gather or verify information regarding claims, billing, and payments. The process requires clear communication, accurate data entry, and adherence to confidentiality standards such as HIPAA.”
3. How do you handle difficult customers?
Sample Answer:
“I remain calm, listen to their concerns without interrupting, and acknowledge their frustration. I try to resolve the issue within my capacity and, if needed, escalate it to a supervisor. My goal is always to ensure the customer feels heard and supported.”
4. Why should we hire you?
Sample Answer:
“I have strong English communication skills, the ability to work under pressure, and I’m a quick learner. I’m ready to adapt to the requirements of the role, including night shifts and working from the office. My dedication and willingness to learn make me a good fit for your team.”
5. Are you comfortable working night shifts and from the office?
Sample Answer:
“Yes, I understand that this role serves US clients, and night shifts are necessary to align with their working hours. I’m also comfortable working from the office as it helps in better training and team collaboration.”
6. How do you ensure accuracy in your work?
Sample Answer:
“I double-check all information before submitting it, use available resources to confirm details, and maintain focus during calls to avoid errors. I also take feedback seriously and work on improving areas where I can be more precise.”