Amazon is Hiring International Voice Process. Are you looking for a career with one of the world’s most customer-centric companies? Here’s your chance! Amazon is currently hiring International Voice Process Executives for its Virtual Customer Service (VCS) team in India. This opportunity is perfect for candidates who have strong communication skills and a passion for helping customers through phone, chat, and email support.
Amazon is Hiring International Voice Process Job Overview
- Role: International Voice Process Executive (Virtual Customer Service Associate)
- Company: Amazon
- Location: Remote (Delhi, Uttar Pradesh, Maharashtra, Telangana) & Work from Office (Chandigarh)
- Experience: 0–4 years (Freshers eligible)
- Employment Type: Full Time, Permanent
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
Key Responsibilities
Be the first point of contact for customers via calls, chats, and emails.
Handle queries related to orders, payments, products, and website navigation.
Provide problem-solving support and ensure customer satisfaction.
Work in a fast-paced environment while managing multiple tasks.
Deliver a personalized and script-free customer experience.
Job Requirements
Minimum Age: 18 years
Education: Any graduate (UG)
Skills Required:
- Excellent English communication skills (spoken & written)
- Basic computer knowledge
- Ability to multi-task and adapt to changes
- Strong customer service orientation
Technical Requirements:
- Broadband speed: 100MB download / 10MB upload
- Wired Ethernet connection (Wi-Fi not allowed)
- A quiet and distraction-free workspace
Work Schedule
Minimum 40 hours per week
Rotational shifts including day, late night, weekends, and holidays
Working hours: 6 AM – 11 PM (Sunday to Monday)
Benefits at Amazon
Working with Amazon offers more than just a job—it provides career growth and a great work culture. Benefits include:
- Medical Insurance
- Pension Plan
- Internet Allowance
- Retail Discounts & Lifestyle Benefits via Amazon Extras
- Professional Training Programs to enhance your skills
How to Apply?
👉 Click here to apply on the official Amazon career site