Quest Global Hiring Operations Analyst

Good news for candidates Quest Global Hiring Operations Analyst in Bengaluru. Quest Global is currently hiring for the position of Operations Analyst – Project Controller. This is a permanent role in the Administration & Support category, and candidates with 0–2 years of experience can apply.

Job Details

Company: Quest Global
Role: Operations Analyst – Project Controller
Location: Bengaluru, Karnataka, India
Job Type: Permanent
Category: Administration & Support
Experience: 0–2 Years
Job ID: P-116864

Role Overview

The Operations Analyst – Project Controller role focuses on supporting project operations by analyzing data, monitoring project performance, and improving operational processes.

Candidates in this role will work closely with different teams to track project progress, analyze operational data, and ensure projects run smoothly.

This position is ideal for candidates interested in data analysis, project operations, and process improvement.

Key Responsibilities

Candidates selected for this role will perform a variety of operational and analytical tasks.

Data Analysis and Reporting

  • Collect and analyze project operational data.
  • Create reports and dashboards using Excel or Power BI to monitor project performance.

Process Improvement

  • Review existing SDLC (Software Development Life Cycle) processes.
  • Identify inefficiencies and suggest improvements to increase delivery speed and quality.

KPI and SLA Monitoring

  • Track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure project targets are achieved.

Project Documentation

  • Maintain documentation such as operational workflows and Standard Operating Procedures (SOPs).
  • Track project progress using tools like Jira or Asana.

Cross-Team Coordination

  • Work as a link between different teams and project management teams.
  • Help resolve operational issues and support smooth project execution.

Required Skills

Candidates applying for this role should have basic knowledge in the following areas:

  • Microsoft Excel (data manipulation, pivot tables, formulas)
  • Basic SQL for database queries
  • Familiarity with project management tools like Jira or Confluence
  • Data analysis and reporting
  • Dashboard creation using Excel or Power BI

Educational Qualification

Candidates should have completed a Bachelor’s degree in one of the following fields:

  • Computer Science
  • Statistics
  • Information Technology
  • Or any related field

Experience Required

  • 0–2 years of experience in operations analysis, data analysis, or a similar role.
  • Fresh graduates with strong analytical skills and technical knowledge can also apply.

Soft Skills

Quest Global is looking for candidates who possess strong professional skills such as:

  • Analytical thinking
  • Attention to detail
  • Problem-solving ability
  • Good verbal and written communication skills
  • Ability to work with cross-functional teams

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