Oracle Support Engineer 1 Bengaluru 2026
Technical Support • SQL • ITIL • Incident Management
Oracle
Support Engineer 1
Bengaluru, Karnataka
0–2+ Years
Regular Employee
342318
📢 Oracle Hiring Alert:
Oracle is hiring for the
Oracle Support Engineer 1
position in Bengaluru, Karnataka.
The role is categorized under Services and Support and is suitable for candidates with
0–2+ years of experience.
The position involves customer technical support, troubleshooting, incident management, SQL and support process management.
📑 Table of Contents
📋 Oracle Support Engineer 1 Job Details
💻 About Oracle Support Engineer 1
The Oracle Support Engineer 1 role is based in Bengaluru, Karnataka and comes under Oracle’s Services and Support organization.
In this role, the selected candidate will serve as a point of contact for customers and provide technical assistance through phone, electronic or other supported channels.
The position focuses on troubleshooting and resolving straightforward technical issues associated with assigned Oracle products while working with experienced team members when more complex issues arise.
The role also provides opportunities to learn support documentation, troubleshooting guides, knowledge-base content and automation tools, including AI-assisted approaches to identify common root causes.
⚙️ Oracle Support Engineer 1 Responsibilities
According to the job description, key responsibilities include:
- Serve as a point of contact for customers and respond to technical inquiries.
- Troubleshoot and resolve simple issues related to assigned Oracle products.
- Research, recreate and test technical issues to identify appropriate resolutions.
- Follow up with customers regarding service requests and communicate resolutions.
- Escalate complex technical issues to appropriate technical teams.
- Document activities in service requests and product documentation.
- Learn to create troubleshooting guides and Knowledge Base articles.
- Collaborate with experienced peers and internal teams.
- Use automation and AI assistance to identify root causes of common issues.
- Identify potential improvements to support processes and workflows.
- Monitor support service performance metrics.
🧑💻 Required Skills for Oracle Support Engineer 1
Candidates interested in the Oracle Support Engineer 1 position should review the following skills listed by Oracle:
The job description also emphasizes technical troubleshooting, customer communication, documentation, problem solving, collaboration and continuous learning.
🎓 Oracle Support Engineer 1 Eligibility
Experience
Oracle lists the experience range as
0 to 2+ years.
Career Level
The career level listed for this position is
IC1 – Individual Contributor.
Language
Applicants are required to be able to
read, write and speak English.
Visa / Work Permit
Visa or work permit sponsorship is not available for this position.
🏢 Work and Role Information
The Oracle Support Engineer 1 position is located in Bengaluru, Karnataka, India.
The role is a regular employee position within Oracle’s Services and Support function.
The successful candidate will work with customers, internal stakeholders and experienced technical team members to troubleshoot issues and improve support processes.
🚀 How to Apply for Oracle Support Engineer 1
Interested candidates should review the complete requirements and submit their application through Oracle’s official careers application system.
Oracle Support Engineer 1
Bengaluru • 0–2+ Years • Job ID: 342318
APPLY ON ORACLE →
❓ Frequently Asked Questions
What is the Oracle Support Engineer 1 location?
The Oracle Support Engineer 1 position is located in
Bengaluru, Karnataka, India.
How much experience is required for Oracle Support Engineer 1?
Oracle lists the experience range as
0 to 2+ years.
What skills are required for Oracle Support Engineer 1?
Required skills listed by Oracle include
Change Management, Impactful Communication, Incident Management and Response, ITIL, SQL and Support Process Management.
Is English required for this Oracle job?
Yes. Applicants are required to read, write and speak
English.
Is visa sponsorship available?
No. The listing states that visa or work permit sponsorship is not available for this position.
Where can I apply for Oracle Support Engineer 1?
Candidates can apply through the official Oracle application page linked in the
Apply on Oracle
button above.
⚠️ Important Job Disclaimer
This job information is based on the Oracle job listing provided for this article.
Job availability, requirements and application status may change at any time.
TeluguNewzz does not charge candidates for job applications. Always verify the opportunity and submit your application through the official employer website.
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