Adobe Hiring Customer Success Manager – Digital Sales | Remote Adobe is a global leader in digital creativity and innovation, empowering millions of creators, designers, and enterprises to craft exceptional digital experiences. From Photoshop to Premiere Pro, from Creative Cloud to Adobe Sign — Adobe has revolutionized how the world designs, communicates, and connects.
With a vision to change the world through digital experiences, Adobe fosters a culture of creativity, inclusivity, and equal opportunity. Every employee is encouraged to innovate and bring new ideas that redefine the digital landscape.
| Details | Description |
|---|---|
| Role | Customer Success Manager – Digital Sales |
| Company | Adobe |
| Location | Remote, Uttar Pradesh, India |
| Category | Sales |
| Job ID | R161065 |
| Posted Date | October 31, 2025 |
| Employment Type | Full-Time |
| Education | Graduate or equivalent |
| Work Mode | Remote |
| Salary Range | Competitive (as per industry standards) |
💼 Job Opportunity: Customer Success Manager – Digital Sales
Adobe is inviting applications for the role of Customer Success Manager – Digital Sales. This position offers a remote opportunity based in Uttar Pradesh, India (Noida region). The role focuses on enhancing customer relationships, driving value-based conversations, and promoting Adobe’s digital media products across North American SMB markets.
If you’re passionate about customer engagement, sales growth, and digital transformation, this could be your next big career move!
Adobe Hiring Customer Success Manager Key Responsibilities
As a Customer Success Manager – Digital Sales, you’ll be responsible for:
1. Building Strong Customer Relationships
- Develop and maintain long-term relationships with Adobe’s North American SMB clients.
- Serve as a trusted advisor by understanding customer needs and delivering tailored digital solutions.
2. Driving Value-Based Conversations
- Lead discussions centered around the benefits of Adobe’s Digital Media Solutions.
- Introduce customers to the power of tools like Creative Cloud, Adobe Sign, Stock, Substance, and Frame.io.
3. Boosting Sales Growth
- Identify high-potential accounts for upselling and cross-selling opportunities.
- Work on Marketing Qualified Leads (MQLs) to generate revenue growth and improve conversion rates.
4. Managing Opportunity Pipelines
- Maintain accurate and timely updates for ongoing opportunities in the sales system.
- Ensure clear communication with internal teams regarding progress and targets.
5. Collaborating Across Teams
- Partner with Solution Specialists and functional teams to improve customer experience and resolve issues.
- Support creative and technical issues related to Adobe subscriptions efficiently.
🎯 Qualifications & Skills Required
To excel in this role, Adobe seeks professionals who bring both expertise and passion for customer success.
✅ Essential Requirements:
- Bachelor’s degree or equivalent practical experience.
- Proven success in value-based sales or account management.
- Strong communication and interpersonal skills.
- Experience in handling customer accounts and achieving sales targets.
- Analytical mindset with the ability to interpret customer data and business needs.
- Capability to work collaboratively with global, cross-functional teams.
🌍 Why Join Adobe?
Adobe is more than just a software company — it’s a place where innovation meets inclusivity.
Here’s what makes Adobe an exceptional workplace:
- 💡 Innovation-Driven Culture: A global brand that encourages creativity and forward-thinking.
- 🌈 Equal Opportunity Employer: Adobe celebrates diversity and is committed to providing a workplace free from discrimination.
- 💼 Career Growth Opportunities: Continuous learning, global exposure, and leadership development.
- 🌍 Remote Flexibility: Work from anywhere in India while collaborating with international teams.