DESCRIPTION
Amazon is Hiring for Cloud Support Associate Amazon’s enduring reputation for excellence is exemplified by Amazon Web Services India Private Limited (AWS India), the local reseller of AWS, which continues to lead globally in cloud technologies. The AWS Sales, Marketing, and Global Services (SMGS) division spearheads revenue, adoption, and growth from small and mid-market accounts to enterprise customers, including the public sector. Moreover, the AWS Global Support team plays a pivotal role in ensuring customer success by delivering world-class support. AWS Support collaborates with an array of global customers who develop mission-critical applications using AWS services. AWS Services empowers developers and businesses, from small startups to large enterprises, with access to a horizontally scalable, state-of-the-art cloud infrastructure including S3, EC2, AMI, CloudFront, and SimpleDB, which powers Amazon.com. This transformative platform allows developers to innovate and scale applications as their business grows. Embracing our mission to be Earth’s most customer-centric company is part of this role, and we invite you to be a part of this journey—a journey driven by our inherent spirit of invention. We’re not just making history; we’re just getting started.
| Company Name | Amazon |
| Job Role | Cloud Support Associate |
| Qualification | Graduate |
| Experience | Freshers |
| Salary | Rs.₹40,000/month |
| Job Location | Karnataka |
Key Job Responsibilities
Every day is an opportunity to encounter new and exciting challenges by:
- Learning and leveraging groundbreaking technologies.
- Utilizing advanced troubleshooting techniques to deliver unique solutions tailored to customers’ individual needs.
- Engaging with leading technologists globally to resolve customer issues effectively.
- Steering customer communication during crucial events.
A Day in the Life
Each day as a Cloud Support Associate brings:
- Opportunities to learn and engage with novel technologies.
- Application of sophisticated troubleshooting methods for individualized customer solutions.
- Interaction with globally recognized technologists to address and resolve client challenges.
- Collaborative efforts with Amazon teams in India to replicate and solve customer problems.
- Using customer support experience to provide valuable feedback to internal teams in India for service enhancement.
- Taking charge of customer communication during pivotal events.
- Leading projects aimed at refining support processes and enhancing customer technical support experience.
- Producing tutorials, how-to videos, and technical articles for the developer community.
- Tackling complex customer challenges that may involve multiple AWS services.
About the Team
Diverse Experiences
AWS values the richness of diverse experiences. We invite candidates from all walks of life to apply. Whether your career is at its onset, has taken a non-traditional route, or includes varied experiences, we welcome your application.
Why AWS?
Amazon Web Services (AWS) stands as the world’s most comprehensive and widely adopted cloud platform. Having pioneered cloud computing, AWS continues to innovate, gaining the trust of a diverse range of customers—from groundbreaking startups to Fortune 500 companies—relying on our robust suite of products and services to drive their businesses.
Inclusive Team Culture
At AWS, curiosity and continuous learning are the cornerstones of our culture. We foster inclusion through employee-led affinity groups, nurturing an environment where differences are celebrated. Events like Conversations on Race and Ethnicity (CORE) and AmazeCon (focused on gender diversity) demonstrate our commitment to embracing and championing diversity.
Mentorship & Career Growth
Striving for excellence, AWS consistently raises the bar to become Earth’s Best Employer. We offer extensive knowledge-sharing, mentorship, and career-advancing resources, assisting you in growing into a well-rounded professional.
Work/Life Balance
We cherish the balance between work and personal life. Success at work should not come at the price of personal sacrifices, which is why flexibility is at the heart of our working culture. When supported both at work and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 0-1 years of experience in Linux Systems administration, Database design and Optimization, Big Data Analysis, Network administration, or Dev-ops. Familiarity with programming/scripting languages like Java, Perl, Ruby, C#, and/or PHP.
- Proficient in troubleshooting and support.
- Excellent oral and written communication skills.
PREFERRED QUALIFICATIONS
- Basic understanding of OS concepts and experience with Linux/Unix Systems administration (such as Ubuntu, CentOS, RedHat, or Solaris). Basic networking knowledge (TCP/IP, DNS) and database familiarity.
- Strong customer focus and multitasking capabilities.
- Exposure to cloud computing.
- Self-motivated individual with a passion for technology.
Join us at Amazon as a Cloud Support Associate and be part of a team that transforms the future of technology, daily.
AGE:
Minimum 18 years are required to apply the designated position.
APPLY PROCESS
These jobs should be applied online only on the company website. Candidates who have applied are shortlisted and interview is conducted and job is given to those who are selected.to english
APPLY LINK -: CLICK HERE
