Bigbasket Hiring Customer Support Associates in Hyderabad.Are you looking to start your career in customer service with a trusted and growing brand? Bigbasket, India’s leading online grocery delivery platform, is conducting a walk-in interview for Customer Support Associate roles in Hyderabad. Whether you’re a fresher or an experienced professional in the BPO sector, this opportunity is ideal for anyone with strong communication skills and a customer-first mindset.
Bigbasket Hiring Customer Support Associates in Hyderabad Job Details:
Company: Bigbasket (Innovative Retail Concepts Pvt Ltd)
Experience: 0 – 2 years
Salary: ₹2.0 – ₹2.5 LPA (Includes PF, ESIC & Internet Allowance)
Job Location: Kondapur, Hyderabad, Telangana
Interview Dates: 17th June to 23rd June 2025
Time: 10:00 AM to 4:00 PM
Contact Person: Shilpa Bonala – 📱 +91-9511921087 (WhatsApp only; no calls)
Interview Venue:
Bigbasket IRCPL, 1st Floor, Sai Prithvi Enclave, Masjid Banda,
Towards Kalajyothi Road, Beside Sarath City Mall,
Near Jain Heritage – A Cambridge School, Kondapur, Hyderabad – 500084
Job Description
As a Customer Support Associate, you will handle incoming customer calls to resolve queries, track orders, and ensure customer satisfaction. This role demands clear communication, empathy, and the ability to solve problems efficiently.
🔹 Key Responsibilities:
- Interact with customers through voice calls to handle concerns
- Ensure quick and accurate resolution of queries
- Follow process guidelines and maintain high service standards
- Deliver a smooth and positive customer experience
✅ Eligibility Criteria
📌 Required Qualifications:
- Minimum Qualification: 10+2 / Diploma / Graduation (in any stream)
- Typing Speed: Minimum 20 to 25 WPM
- Languages Required: English, Hindi & Telugu
- Age Limit: Up to 30 years
💡 Desired Candidate Attributes:
Good attitude and customer-centric approach
Strong communication skills in English, Hindi & Telugu
Willingness to work in rotational shifts (between 6:00 AM to 11:45 PM)
Team player and quick learner
💼 Job Highlights & Perks
Internet allowance
🏠 Work Mode: First 3 months Work from Office (WFO); post that Work from Home (WFH) with occasional office visits every 2 months
💰 Salary Package: ₹2 LPA for freshers + performance benefits
🧾 Other Benefits:
Provident Fund (PF)
Employee State Insurance (ESIC)
Walk-In Interview Details
🗓️ Interview Schedule:
Date: Monday to Saturday (17th to 23rd June 2025)
Time: 10:00 AM to 4:00 PM
Steps to Reach the Venue:
Venue: 1st Floor, Bigbasket Warehouse, Sai Prithvi Enclave
From Hi-Tech City Metro Station → Masjid Banda
Take a left from Chatrapati Shivaji Circle → Towards Kalajyothi Road
Landmark: Beside Sarath City Mall, near Jain Heritage School
📩 Application Process
Send your CV on WhatsApp: +91-9511921087 (No calls accepted)
Walk-in directly to the venue between 10 AM and 4 PM
Carry updated resume, ID proof, and passport-sized photos
Why Join Bigbasket?
Bigbasket is a pioneer in the online grocery delivery space, known for its efficient systems and customer-first approach. Working at Bigbasket allows you to gain hands-on experience in handling real-time customer queries, learn problem-solving, and be part of one of the most respected brands in the Indian e-commerce landscape.
Apply link – : Click here
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