Bigbasket is hiring Customer Support Associates in 2026. Good news for job seekers! Bigbasket is hiring Customer Support Associates in Hyderabad. This is a great opportunity for freshers and candidates with BPO experience who want to start or grow their career in customer support.
If you possess strong communication skills and enjoy assisting customers, this role can be a great fit for you.
About Bigbasket
Bigbasket is one of India’s leading online grocery delivery platforms. The company delivers fresh fruits, vegetables, groceries, and household essentials to millions of customers across the country.
Bigbasket is known for providing quality products and reliable delivery services. Working at Bigbasket gives employees the chance to work in a fast-growing and customer-focused environment.
Job Details
| Job Role | Customer Support Associate |
|---|---|
| Company | Bigbasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 Years |
| Salary | ₹2 – ₹2.5 LPA |
| Job Type | Full Time, Permanent |
| Location | Hyderabad (Ameerpet) |
Job Overview
As a Customer Support Associate, your main role will be to assist customers over the phone. You will assist customers in resolving their issues and provide the best possible support.
This role is suitable for candidates who like interacting with people and want to gain experience in the customer service and BPO industry.
After completing the initial training, the company may also provide hybrid work opportunities depending on performance.
Key Responsibilities
- Handle customer calls and resolve their issues politely
- Provide accurate information and solutions to customers
- Follow company guidelines while handling customer queries
- Maintain professional communication with customers
- Work with team members to ensure good customer service
Skills Required
Candidates applying for this job should have:
- Good communication skills
- Ability to work as a team player
- Flexibility to work in rotational shifts
- Basic typing speed of 20–25 words per minute
- Knowledge of languages like English, Hindi, and Telugu (Marathi or Bengali is also acceptable)
Shift Timings
Candidates should be flexible to work between:
6:00 AM – 11:45 PM (Rotational Shifts)
Age Limit
Applicants should be below 30 years of age.
Walk-in Interview Details
Candidates can attend the walk-in interview between:
17th March – 24th March
Time: 11:00 AM – 4:00 PM
Location: Hyderabad – Ameerpet
Make sure to carry your updated resume and valid ID proof.
How to Apply
Follow these steps to apply for this job:
- Click on the Apply Link provided below.
- Prepare your updated resume.
- Attend the walk-in interview at the given location.
- Carry your ID proof for verification.
Important Link
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