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Cognizant work from home job opportunities for Business Associate role. Cognizant actively seeking dedicated individuals to join their team is a remarkable Business Associate role opportunity to unleash your talent, make a significant impact, and advance your career. Read on to explore more about this exciting position and how to apply. Join our TELEGRAM GROUP for daily job updates, free materials and interview tips.
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Company Name : Cognizant
As a respected industry leader Cognizant forefront of innovation. With a commitment to excellence and a dynamic work culture, we foster an environment that values collaboration/continuous learning.
Job Role : Business Associate
You will be an integral part of our team, Contributing Business Associate will have the opportunity of utilizing your skills and expertise to drive more growth to the company.
Job Summary:
We are seeking a motivated and enthusiastic Business Manager with 0 to 1 year of experience to join our team. This role is perfect for individuals who are passionate about customer service and looking to grow their career in a dynamic work-from-home environment. The position requires working night shifts to ensure seamless operations and exceptional customer support.
Responsibilities:
Manage customer inquiries and provide timely and accurate responses to ensure high levels of customer satisfaction.
Oversee daily operations and ensure that all customer service processes are followed effectively.
Provide support to customers by resolving issues and addressing concerns promptly.
Collaborate with team members to improve customer service strategies and enhance overall customer experience.
Monitor customer feedback and implement changes to improve service quality.
Maintain detailed records of customer interactions and transactions.
Analyze customer service data to identify trends and areas for improvement.
Develop and implement customer service policies and procedures.
Train and guide new team members on customer service best practices.
Ensure compliance with company policies and industry regulations.
Utilize customer service software and tools to manage customer interactions efficiently.
Participate in team meetings and contribute to the development of customer service initiatives.
Stay updated with industry trends and best practices to continuously improve customer service delivery.
Qualifications:
- Must have excellent communication skills to interact effectively with customers.
- Should possess strong problem-solving abilities to address customer issues promptly.
- Must be detail-oriented to maintain accurate records and documentation.
- Should have the ability to work independently and manage time efficiently.
- Must be proficient in using customer service software and tools.
- Should have a positive attitude and a customer-centric approach.
Educational Qualifications : Any Bachelor’s degree
To qualify for the role candidates must possess Any Degree. in a relevant field. Higher qualification is preferred.
Age Requirement : 18 Years
Candidates applying for this position should meet the minimum age requirement that is set by the company.
Application Process Fee :
We believe in equal opportunities for all aspiring professionals. Hence, there are no application fees associated with applying for this position.
Salary :
We understand the value of attracting and retaining exceptional talent. Successful candidates for the position will enjoy a competitive annual salary of up to 35,800/- Per month accompanied by a comprehensive benefits package and opportunities’ for growth and advancement.
Selection Process :
Our selection process for the position involves a thorough evaluation of candidates’ qualifications, skills, and potential cultural fit. This may entail various stages, including mention stages, e.g., resume screening, interviews, assessments, allowing us to identify individuals who possess the qualities required to thrive in our dynamic environment.
Application Process :
To apply for this position please visit our official website. Create an account, complete the application form, and upload your up-to-date resume. We recommend providing detailed and accurate information to enhance your chances of being considered for this exciting opportunity.
Job Location:
Work From Home
Conclusion :
Take the leap and embark on an extraordinary career journey with us as. Join our exceptional team and become part of an organization that encourages and fosters personal and professional growth. Apply today to shape the future and unlock your full potential.
More details & apply link :Â Click Here
The information provided in this post is for illustrative purposes only and may not reflect specific job openings or requirement at Cognizant.