About
Genpact is hiring for Customer Support Executive role. Genpact actively seeking dedicated individuals to join their team is a remarkable Customer Support Executive role opportunity to unleash your talent, make a significant impact, and advance your career. Read on to explore more about this exciting position and how to apply. Join our TELEGRAM GROUP for daily job updates, free materials and interview tips.
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Company Name : Genpact
As a respected industry leader Genpact forefront of innovation. With a commitment to excellence and a dynamic work culture, we foster an environment that values collaboration/continuous learning.
Job Role : Customer Support Executive
You will be an integral part of our team, Contributing Customer Support Executive will have the opportunity of utilizing your skills and expertise to drive more growth to the company.
Responsibilities:
Respond to customer queries and customer’s concerns.
Demonstrates effective, clear, and professional written and oral communication.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seek solutions through logical reasoning
Demonstrates strong problem-solving capabilities and assist customers in case of any issues.
Provide excellent customer service to our customers.
You should be responsible for exhibiting capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Basic knowledge of how digital payments work is required.
Minimum Qualifications:
Graduate (Any Discipline)
Freshers are eligible.
Proficiency in spoken & written English & Hindi and with neutral English accent.
Educational Qualifications : Any Bachelor’s degree
To qualify for the role candidates must possess Any Degree. in a relevant field. Higher qualification is preferred.
Age Requirement : 18 Years
Candidates applying for this position should meet the minimum age requirement that is set by the company.
Application Process Fee :
We believe in equal opportunities for all aspiring professionals. Hence, there are no application fees associated with applying for this position.
Salary :
We understand the value of attracting and retaining exceptional talent. Successful candidates for the position will enjoy a competitive annual salary of up to 2-3 lpa accompanied by a comprehensive benefits package and opportunities’ for growth and advancement.
Selection Process :
Our selection process for the position involves a thorough evaluation of candidates’ qualifications, skills, and potential cultural fit. This may entail various stages, including mention stages, e.g., resume screening, interviews, assessments, allowing us to identify individuals who possess the qualities required to thrive in our dynamic environment.
Application Process :
To apply for this position please visit our official website. Create an account, complete the application form, and upload your up-to-date resume. We recommend providing detailed and accurate information to enhance your chances of being considered for this exciting opportunity.
Job Location:
Hyderabad , India
Conclusion :
Take the leap and embark on an extraordinary career journey with us as. Join our exceptional team and become part of an organization that encourages and fosters personal and professional growth. Apply today to shape the future and unlock your full potential.
More details & apply link :Â Click Here
The information provided in this post is for illustrative purposes only and may not reflect specific job openings or requirement at Genpact
