HSBC bank hiring for Fraud Officer role 2025- Apply on or before 14th Aug.HSBC, one of the world’s largest banking and financial services organizations, is hiring for the position of Fraud Officer in Kolkata. This full-time, permanent role offers a hybrid work style Candidates with a bachelor’s degree or equivalent experience, strong communication skills, and the ability to work under pressure are encouraged to apply.
Important details
| Field | Details |
| Job ID | 0000LKMF |
| Location | Kolkata, India |
| Area of Interest | Branch and Retail Banking |
| Job Type | Permanent – Full Time |
| Work Style | Hybrid (office + remote) |
| Opening Date | 12-Aug-2025 |
| Closing Date | 14-Aug-2025 |
About the Company – HSBC
HSBC is one of the world’s largest banking and financial services organizations, with operations in 62 countries and territories. The bank focuses on enabling businesses to thrive, supporting economies to prosper, and helping people fulfill their ambitions. HSBC serves millions of customers across personal, commercial, and global banking, as well as wealth management services.
Role Overview
The Fraud Officer will be responsible for identifying, preventing, and resolving fraudulent activities, ensuring that customer accounts and bank operations remain secure. You will work closely with customers, internal teams, and fraud detection systems to mitigate risk and maintain compliance with regulations.
Key Responsibilities
- Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts.
- Contact customers to verify transactions or inform them about potential/confirmed fraudulent activities, ensuring communication aligns with HSBC brand values.
- Fulfil customer and business-initiated inquiries via assigned channels to resolve potential and confirmed fraudulent activity.
- Follow procedures, compliance, and regulations to ensure that the customer and business are protected against losses and risks.
- With minimal direction seeks out opportunities to increase knowledge and improve skills to understand the industry and will assist management in providing support for the department.
- Assist management in providing support to the department such as training, question resolution, and escalated case handling.
- Actively engage in self-development and performance improvement with immediate supervisor.
- Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policy and practices, report control weaknesses, compliance breaches and operational loss events.
- Mastery of all Fraud systems used for assigned job functions.
- Achieve department standards particularly productivity and quality requirements. Maintain daily productivity logs and accurate payroll entry
Requirements
Education: Any Bachelor’s degree or equivalent experience.
Skills:
- Strong communication skills, both verbal and written .
- client focus and influencing Ability
- Analytical thinking and experience in problem solving techniques
- Ability to learn quickly and transfer knowledge appropriately and ability to work under pressure
- Decision making skills based on experience, judgement,
- Fraud Operations process knowledge
- Ability to multi-task and work under pressure
- MS Office skills
- Ability to work with multiple regional teams’ desirable.
- Operates effectively across cultures and ability to work in diverse teams.
Location
Kolkata, – Hybrid work style means you’ll work both remotely and from the office based on the business needs.
Salary:
For Entry-level (0–2 years) candidates the estimated salary would be ₹4.0 LPA – ₹6.5 LPA and for the Experienced (2–3 years) candidates the estimated salary would be ₹6.5 LPA – ₹8.5 LPA
Application Link
You can apply directly through the link below before 14-Aug-2025.