Kotak Mahindra Bank requirement for a Customer Service Representative position. Hi, friends in this article I will tell you about the Kotak Mahindra Bank requirement for 2025. People who are interested in applying for this job must read this article in total because you may know about the qualifications, age, location salary, application process, and selection process. On our website not only Myntra jobs we will post different types of job updates daily for people who completed a minimum there 10th pass, ITI, inter, degree B.E, B.Tech, M.E, M, Tech MSc, Mca, they can find different jobs updates in our website check our website once and apply for interested jobs. Now coming to the Kotak Mahindra Bank requirement read the full article and apply for this job
Kotak Mahindra Bank requirement for a Customer Service Representative
Customer Service Representative means it is responsible to Service Customers . These banks have many users and they will have different types of services in the bank like loans and deposits and savings and other services so customers have different types queries we have to clear their problems through chat and voice process for these jobs there different roles like manger and Representative so people those who want to work jobs here these is the best chance to do job in kotak mahindra bank people those who have good skills you can apply for this role.
Educational Qualification
For this requirement, the candidate must complete his/her graduation degree in any discipline. People who have not yet completed their graduation are not eligible for this job.
Responsibilities of Customer Service Representative –
Answering inbound calls and addressing clients queries making outbound calls for collections and informing them regarding pending EMI and also doing sales pitch for various products
Following up on cases and get it closed within defined TAT
Liaise with the department in resolving the cases.
Responsibilities of Customer Service Manager –
End to end resolution of requests/ complaints, escalations received from the customers, regulators and senior management with quality communication within the defined turn around time
Preparing weekly, fortnight and monthly MIS
Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Knowledge and Skills Required –
Excellent written and oral communication skills
Eye for details
Proficient in MS Office applications
Strong interpersonal skills
Knowledge of systems like Siebel, Core
Should be a quick thinker and able to communicate resolution/ solutions to customers effectively
Ability to handle pressure and meeting deadlines
Keep the customer first in all perspectives.
Salary for Kotak Mahindra
Kotak Mahindra is paying salary for manager post . Rs 33,300 per month approximately. And representative post, the payable salary will be Rs 25,700 per month approximatelyThis salary structure is based on other platforms but it is close to near. And freshers never see about salary structure because competition is very high once you get experience you will get a better salary
Selection Method
For these requirements, the candidate will be selected based on shortlisting assessment and interview only. If the candidate has the skills qualifications age and knowledge of what the company is looking for then-candidate has have chance to selection
Work Experience
No work experience is required for this post. People who don’t have any experience also can apply for this role
Application Fee
There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interviews or offer a job in the private sector. If u get any calls or messages asking for money for the job means it is 100% free and never pay a single rupee.
Important Note
If people send their applications after the due date they will not accept any mail or selections they will rejected automatically so people must apply before the due date only and people must fill their forms correctly otherwise you will not shortlist mail alsocations are liable to be rejected.
location
Bangalore.
Click Here to Apply Online for Customer Service Representative (Voice Process)
&
Click Here to Apply Online for Customer Service Manager
for more jobs updates follow our website -: click here
