Tech Mahindra Recruitment Announcement: Hindi Voice Support – Immediate Openings!
Tech Mahindra Recruitment Announcement Walk-in Are you a driven individual looking for a career in customer support? Tech Mahindra, a global leader in IT services and consulting, is excited to announce immediate openings for Hindi Voice Support roles at our Hyderabad office. With a rich legacy of delivering excellence in customer service, Tech Mahindra is the perfect place for ambitious candidates to launch or enhance their careers in the BPO industry.
About Tech Mahindra:
Tech Mahindra is part of the Mahindra Group, a USD 21 billion federation of companies that operates in over 100 countries. We are recognized as a leader in digital transformation, consulting, and business re-engineering services, offering cutting-edge solutions to companies worldwide. At Tech Mahindra, innovation is our driving force, and we focus on leveraging technology to provide value-driven, customer-centric solutions.
Why Join Tech Mahindra?
With a 3.6-star rating from over 362,000+ reviews, Tech Mahindra is an employer of choice for professionals looking to build a rewarding career in the customer service industry. Joining our team will give you access to:
- Global Exposure: Be part of an international organization that values diverse perspectives and embraces new ideas.
- Career Growth: Tech Mahindra promotes continuous learning and growth, offering opportunities for both freshers and experienced professionals to enhance their skills.
- Supportive Work Environment: At Tech Mahindra, we prioritize the well-being of our employees, offering competitive salaries, employee benefits, and a vibrant office culture.
- Work-Life Balance: Enjoy a rotational week-off schedule, ensuring that you maintain a balanced professional and personal life.
Job Overview:
We are seeking motivated candidates to join our Hindi Voice Support team, where you’ll handle customer inquiries, resolve issues, and contribute to delivering top-notch customer service.
Position Title: Hindi Voice Support
Openings: 200
Work Location: Hi-tech City, Hyderabad
Employment Type: Full Time, Permanent
Shift Type: 6 days working, rotational week-off
Salary: ₹2.4 to ₹2.8 LPA
Walk-In Date: 26th August to 31st August 2024
Walk-In Time: 9:30 AM to 1:00 PM
Eligibility Criteria:
We welcome applications from freshers and experienced candidates with excellent communication skills in both Hindi and English.
Requirements:
- Graduation: Any graduate can apply.
- Language Skills: Fluency in Hindi and English is a must.
- Typing Skills: Basic typing proficiency is essential.
- Work from Office: Candidates must be willing to work from the office.
- Previous Experience: Experience in customer support or telesales is a plus but not mandatory.
- Freshers: We encourage fresh graduates to apply.
- Immediate Joiners: Candidates who can join immediately will be preferred.
Roles & Responsibilities:
As a member of the Hindi Voice Support team, your primary responsibility will be to provide exceptional service to customers and merchants over the phone. The role will involve:
- Handling Inbound and Outbound Calls: Addressing queries, feedback, and complaints from customers in a professional and friendly manner.
- Problem-Solving: Providing solutions to customer issues, ensuring satisfaction and swift resolution.
- Sales and Service: Engaging with customers to address their needs, which may include upselling or cross-selling services.
- Survey and Feedback: Handling calls related to surveys or feedback to improve service delivery.
What We Offer:
At Tech Mahindra, we believe that our employees are our most valuable asset. We provide:
- Training and Development: Get access to extensive training programs designed to improve your skills in communication, customer handling, and problem-solving.
- One-Way Cab Facility: Based on the shift timing, we offer a cab service for easier commuting.
- Opportunities for Advancement: As you gain experience, Tech Mahindra provides opportunities to grow into more senior roles, such as team leads, quality analysts, and more.
Application Process:
This is a walk-in interview, and we encourage you to drop by our Hyderabad office for an in-person assessment.
Interview Venue:
Tech Mahindra Info City
Gate No. 2, Survey No. 64, Unit No.12
Plot No. 35 & 36, Hi-Tech City Layout
Jubilee Enclave, Madhapur
Telangana 500081
Contact Person: Mahesh M
Contact Number: 7989570281
Why This Role is Important:
Customer support has always been the backbone of any business, and voice support remains one of the most crucial aspects of customer care. With the advent of digital communication, Hindi-speaking customers need quick and effective support for their queries. Your role in the Tech Mahindra team will help bridge the communication gap between businesses and their customers, providing crucial assistance and helping clients build long-term relationships.
A Career with Purpose:
This position offers more than just a job—it’s an opportunity to build a meaningful career where your contributions directly impact customer satisfaction and the success of the company. Working in the customer support industry develops your interpersonal and communication skills, while also offering hands-on experience in problem-solving and client management.
At Tech Mahindra, you will be working with a diverse group of individuals, all committed to helping businesses and customers succeed. You will be part of a team that makes a difference in people’s lives by ensuring their problems are addressed quickly and efficiently.
Key Takeaways:
- Industry: BPO (Voice Process)
- Role Category: Customer Retention (Voice/Blended)
- Work Culture: A dynamic, high-energy workplace with opportunities for learning and growth.
- Teamwork: Work closely with other support agents and supervisors to improve service quality.
- Skills Gained: Communication, time management, problem-solving, and customer relationship management.
Join the Tech Mahindra Family:
This is an exciting opportunity to become part of a global team, recognized for innovation, customer service excellence, and employee satisfaction. If you are looking to start your career or take your customer support skills to the next level, Tech Mahindra is the place for you.
With 200 immediate openings, now is the perfect time to apply. Whether you are a fresher eager to start your journey or an experienced professional seeking a dynamic environment, we look forward to welcoming you to our team.
Don’t miss out on this chance to work with one of India’s leading IT companies! Apply now and be part of something big.
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