Wipro Walk-In Drive for Non-Voice Process(12th August – 15th August )-Hyderabad. Wipro is conducting a walk-in recruitment drive in Hyderabad for candidates interested in joining their Non-Voice Process team. This is a great opportunity for fresh graduates and young professionals who want to work with one of India’s most respected IT companies. The walk-in interviews will be held from 12th to 15th August between 10:00 AM and 12:00 PM at Wipro’s Gachibowli Campus.
Wipro Walk-In Drive for Non-Voice Process About the Role – Non-Voice Process
The non-voice process in BPO (Business Process Outsourcing) involves back-end operations that do not require voice-based customer interaction. Instead, employees handle email support, data entry, online research, documentation, ticket resolution, and reporting tasks. This role is perfect for candidates who have strong written communication skills, attention to detail, and the ability to work with various software tools.
Key Details
| Details | Information |
| Company | Wipro Limited |
| Role | Non-Voice Process |
| Job Type | Full-time, Work from Office |
| Education Required | Any graduate |
| Experience Required | Freshers / 0–1 year |
| Salary | ₹1.75 – ₹2 LPA |
| Shifts | Rotational (including night shifts) |
| Working Days | 5 per week, 2 rotational offs |
| Walk-In Dates | 12th – 15th August |
| Time | 10:00 AM – 12:00 PM |
| Date | Wipro, Gachibowli, Hyderabad |
| Documents to Carry | Resume, Government ID proof, Passport-size photo |
Responsibilities
- Process client requests and transactions accurately.
- Update databases and maintain documentation.
- Handle customer queries through email or chat (no voice calls).
- Prepare daily or weekly reports using MS Excel.
- Coordinate with internal teams for quick resolution of issues.
Required Skills:
- Excellent English communication skills
- Good knowledge in Excel and on computer.
Eligibility:
Wipro is open to hiring any graduate from any discipline, making it ideal for freshers from BA, B.Com, B.Sc, BBA, BCA, and other streams.
Specifications:
- Work location- Hyderabad
- Should be flexible to WFO (Work from Office)
- Should be flexible to work in Rotational shifts (Including night shifts)
- Qualification- Any graduate
- Should have documents of Provisional and consolidated marksheets(Mandatory)
- Need immediate joiners
- Working days- 5 Days a week with 2 days of rotational week off.
Salary:
The company is offering an attractive salary package of ₹1.75–2 LPA along with other employee benefits.
Documents to carry:
- Resume
- Government ID proof (Original)
- Passport size Photograph
- Educational certificates (if available).
Selection Process
The walk-in selection process will typically include:
Resume Screening – HR will review the candidate’s profile and check eligibility.
Aptitude/Typing Test – To evaluate basic numerical ability, English grammar, and typing speed.
Written Communication Assessment – Candidates may be asked to draft an email or a short response to check writing skills.
HR Interview – Discussion about the role, salary, work shifts, and willingness to join immediately.
Key Skills
- Communication Skills
- BPO
- Non Voice Process
- International Non Voice
- Bpo Non Voice
Wipro Non-Voice Process Interview Prep
1. Tell me about yourself. Why are you interested in this role?
Answer:
“I’m a recent graduate with strong written communication skills and a knack for precision. My hands-on experience includes working with MS Excel and handling documentation tasks. The non-voice process appeals to me because it aligns with my strengths in organization and attention to detail, and Wipro’s reputation for structured training and global opportunities makes it an ideal start to my career.”
2. What do you understand by a non-voice process?
Answer:
“A non-voice process involves handling client interactions via written channels like chat, email, or backend data systems rather than voice calls. It emphasizes accuracy, typing speed, attention to detail, and timely resolution, making it a great match for someone like me who excels in structured, focused work.”
3. Are you comfortable working in rotational shifts, including night shifts?
Answer:
“Yes, I am fully open to rotational and night shifts. I understand Wipro supports global clients and operates 24/7, so flexibility is crucial. I plan ahead to maintain productivity and balance during such schedules.”
4. How would you handle an unclear or incomplete email from a client?
Answer:
“I’d draft a polite follow-up email asking for specific clarification. For example: ‘Thank you for reaching out. Could you please specify [required details] so I can assist you more effectively?’ This ensures accurate resolution and demonstrates professionalism.”
5. What strategies do you use to ensure accuracy in repetitive tasks?
Answer:
“I use a combination of checklists, double-checking entries, and leveraging Excel tools like conditional formatting to catch inconsistencies. I also take short breaks to avoid fatigue and maintain quality, especially during volume-heavy periods.”
6. Explain an SLA and a KPI in simple terms.
Answer:
- SLA (Service Level Agreement): A formal contract defining what the service provider commits to deliver—like response time, quality, or uptime.
- KPI (Key Performance Indicator): A measurable factor, such as response time or error rate, that reflects process performance and helps guide improvements.
These concepts help maintain service quality and track efficiency.
7. What skills make you a good fit for this role?
Answer:
“My strengths include excellent written communication, data accuracy, multiple task handling, and proficiency with MS Office tools. I’m also a quick learner, adaptable, and eager to follow structured workflows—qualities that match well with Wipro’s requirements.”
8. Where do you see yourself in 5 years?
Answer:
“I’m eager to grow within Wipro, starting with mastering the non-voice process. Over time, I’d love to advance to roles like Quality Analyst or Process Trainer, contributing not just to operations but also to mentoring newcomers.”
9. Do you have any questions for us?
Answer:
“Could you share more about the training process for freshers in this role? Also, how is feedback given to help associates track their progress and career growth at Wipro?”
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