Citi Business Analytics Analyst hiring is open for a Business Analytics Analyst – Operations position in Gurugram, Haryana. This is a full-time hybrid opportunity for candidates with a bachelor’s degree or equivalent experience and skills in data analysis, SQL, Python, PySpark, automation, and data visualization.
The role focuses on using data and analytics to improve operational efficiency, customer experience, process quality, and business decision-making.
Citi Business Analytics Analyst – Job Details
Citi Business Analytics Analyst – Apply Now
| Details | Information |
|---|---|
| Company | Citi |
| Job Role | Business Analytics Analyst – Operations |
| Job ID | 26983216 |
| Location | Haryana, India / Gurugram |
| Job Type | Full-Time |
| Work Mode | Hybrid |
| Job Family | Decision Management |
| Job Family | Business Analysis |
| Education | Bachelor’s/University degree or equivalent experience |
| Posted | August 19, 2026 |
The official posting identifies the position as a developing professional role focused on monitoring, analyzing, and evaluating processes and data.
About Citi
Citi is a global financial institution serving consumers, corporations, governments, and institutions across more than 160 countries and jurisdictions.
The company focuses on providing financial services across areas including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Citi Business Analytics Analyst – About the Role
The Citi Business Analytics Analyst will work with the Operations Analytics team to analyze data and identify opportunities for operational improvement.
The Operations Analytics team uses data analysis to improve efficiency, reduce costs, enhance customer experience, automate processes, resolve customer issues, and support KYC operations.
The team also works on areas such as contact center performance, complaint and sentiment analysis, card issuance and return mail processes, capacity planning, and staffing optimization.
What You’ll Do
As a Citi Business Analytics Analyst, you may be responsible for:
- Gathering operational data from cross-functional stakeholders.
- Analyzing historical business performance.
- Identifying data patterns and trends.
- Providing insights for business planning and process improvement.
- Recommending actions for future business opportunities.
- Supporting improvements to operational policies and processes.
- Performing exploratory and confirmatory data analysis.
- Translating data into customer behavioral insights.
- Supporting targeting and segmentation strategies.
- Communicating analytical findings to business partners and senior leaders.
- Evaluating new data sources, tools, and capabilities.
- Working with internal and external business partners.
- Building, implementing, tracking, and improving decision strategies.
- Supporting risk and compliance requirements.
Citi Business Analytics Analyst – Required Skills
Candidates should ideally have experience or exposure to the following areas:
Data Analysis & Process Improvement
- Statistical analysis
- Data mining
- Process mapping
- Process re-engineering
- Lean
- Six Sigma
- Data visualization
- Tableau
- QlikView
Automation & Programming
- Python
- SQL
- PySpark
- SAS
- Automation solutions
- Data analysis
The official job posting specifically highlights Python, SQL, PySpark, SAS, Tableau, and QlikView among the relevant technologies and tools.
Business & Communication Skills
Candidates should have:
- Strong business understanding.
- Knowledge of business operations.
- Understanding of financial metrics.
- Ability to convert data insights into actionable recommendations.
- Strong communication skills.
- Ability to work with business stakeholders.
- Strong analytical and problem-solving abilities.
The role requires analysts to communicate findings effectively to business partners and senior leaders.
Finance & Banking Knowledge
Knowledge of financial services operations can be highly beneficial.
Candidates with knowledge of:
- Banking operations
- Financial services
- KYC
- AML
- Regulatory requirements
- Industry best practices
may find this experience relevant to the position.
Education Qualification
Candidates should have:
Bachelor’s/University degree or equivalent experience.
Work Mode
The position is listed as Hybrid and is based in Haryana, India, with the job location associated with Gurugram.
Salary
Salary information is not specified in the official job posting.
Candidates can discuss compensation and other employment details during the recruitment process.
Experience Required
The official posting does not provide a specific number of years of experience for this position.
It describes the Business Analytics Analyst as a developing professional role with responsibility for analyzing processes and data within the relevant specialty area.
How to Apply for Citi Business Analytics Analyst
Interested candidates can apply through Citi’s official careers website.
Apply Now
Official Application:
https://citi.wd5.myworkdayjobs.com/2/job/Gurugram-Haryana-India/Business-Analytics-Analyst—Operations_26983216/apply
The official job posting lists Job Req ID: 26983216.
Application Checklist
Before applying, candidates should keep the following ready:
- Updated Resume/CV
- Bachelor’s degree details
- Relevant data analytics skills
- Python/SQL experience
- Data visualization experience
- Relevant project experience
- Professional contact details
Frequently Asked Questions
What is the Citi Business Analytics Analyst role?
It is a Business Analytics Analyst – Operations position focused on analyzing data, identifying trends, improving processes, and supporting business decision-making.
Where is the Citi Business Analytics Analyst job located?
The position is listed for Haryana, India, with the job posting associated with Gurugram.
Is the Citi Business Analytics Analyst role full-time?
Yes. The position is listed as Full Time.
Is this a hybrid job?
Yes. The official listing identifies the job type/work arrangement as Hybrid.
What programming skills are useful?
The posting highlights Python, SQL, PySpark, and SAS for automation and programming-related work.
Is banking experience required?
The posting describes finance and banking domain knowledge, including KYC and AML, as highly beneficial rather than stating it as an absolute requirement.
What degree is required?
A Bachelor’s/University degree or equivalent experience is listed.
Is salary mentioned?
No salary figure is provided in the official job posting.
Important Note
Job availability, requirements, compensation, and recruitment details can change. Candidates should verify the latest information on Citi’s official careers website before applying.
Citi also states that it is an equal opportunity employer and provides reasonable accommodation for applicants with disabilities.
Final Takeaway
The Citi Business Analytics Analyst opportunity is relevant for candidates interested in data analytics, business analysis, process improvement, automation, Python, SQL, PySpark, and financial services operations.
If you have a bachelor’s degree and experience with data analysis, programming, visualization, or operational analytics, this role is worth considering.
Apply through the official Citi careers portal and take the next step in your analytics career! 🚀