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Genpact Virtual drive For Technical Support role. Genpact Jobs actively seeking dedicated individuals to join their team is a remarkable Technical Support opportunity to unleash your talent, make a significant impact, and advance your career. Read on to explore more about this exciting position and how to apply. Join our TELEGRAM GROUP for daily job updates, free materials and interview tips.
Company Name : Genpact
As a respected industry leader Genpact forefront of innovation. With a commitment to excellence and a dynamic work culture, we foster an environment that values collaboration/continuous learning.
Job Role : Technical Support
You will be an integral part of our team, Contributing Technical Support will have the opportunity of utilizing your skills and expertise to drive more growth to the company.
Eligibilty Criteria:
- Articulates business concerns to Support Management
- Ability to absorb and apply new concepts in a timely manner
- Ability to apply knowledge to real world scenarios
- Ability to be flexible with regards to shifting priorities and projects
- Functions effectively within a team environment
- Handles high stress interactions and situations and is able to de-escalate appropriately using empathy
- Ownership of skill development/ self training
- Responds effectively to mentor/coach feedback
- Strong communication skills with peers as well as clients, both oral as well as written
- Strong customer service skills
- Time management and completion of tasks to a definite deadline
- Strong work ethic; displays the drive to learn new features or troubleshoot methods for their primary application.
Preferred Skills:
- Freshers are eligible (experience on computer & smartphone technicality is mandatory)
- Candidates with previous exp.(1-3yrs) in Tech support roles can appear for interview.
- Experience using issue ticketing system such as SalesForce, Clarify, Remedy, or Footprints
- Basic knowledge of Unix / Linux / SQL as needed for application/technology
- Knowledge of Microsoft O/S and/or PC hardware, Microsoft Printing, Active X controls, or Mobile devices (Smartphones/iPads)
Time & Venue:
- Date: 5-November- 2024 (TUESDAY)
- Time: 11:30 AM – 2:00 PM
- Zoom ID: https://genpact.zoom.us/j/8309962994
- Location: Hyderabad
- Shifts: Flexible with any shift
Educational Qualifications : Any Bachelor’s degree/Any Pg- MBA, PGDM
To qualify for the role candidates must possess Any Degree. in a relevant field. Higher qualification is preferred. 2024 passout only.
Age Requirement : 18 Years
Candidates applying for this position should meet the minimum age requirement that is set by the company.
Application Process Fee :
We believe in equal opportunities for all aspiring professionals. Hence, there are no application fees associated with applying for this position.
Salary :
We understand the value of attracting and retaining exceptional talent. Successful candidates for the position will enjoy a competitive annual salary of up to 4-5 LPA. accompanied by a comprehensive benefits package and opportunities’ for growth and advancement.
Selection Process :
Our selection process for the position involves a thorough evaluation of candidates’ qualifications, skills, and potential cultural fit. This may entail various stages, including mention stages, e.g., resume screening, interviews, assessments, allowing us to identify individuals who possess the qualities required to thrive in our dynamic environment.
Application Process :
To apply for this position please visit our official website. Create an account, complete the application form, and upload your up-to-date resume. We recommend providing detailed and accurate information to enhance your chances of being considered for this exciting opportunity.
Job Location:
Hyderabad, India
Conclusion :
Take the leap and embark on an extraordinary career journey with us as. Join our exceptional team and become part of an organization that encourages and fosters personal and professional growth. Apply today to shape the future and unlock your full potential.
More details & apply link : Click Here
The information provided in this post is for illustrative purposes only and may not reflect specific job openings or requirement at Genpact.