Good news for candidates looking for BPO jobs in Hyderabad. Sutherland is conducting a walk-in interview for Freshers for the International Voice / Non-Voice Process role. Candidates with 0–1 year experience or freshers with good communication skills can attend the walk-in interview.
The company is planning to hire around 100 candidates, making this a great opportunity for job seekers who want to start their career in the international customer support industry.
Walk-in Interview Details
Company: Sutherland
Role: International Voice / Non-Voice Process
Experience: 0 – 1 Year (Freshers Eligible)
Openings: 100
Location: Manikonda, Hyderabad
Walk-in Date: 24 March – 31 March
Interview Time: 11:00 AM – 3:00 PM
Venue:
7th Floor, Divyasree Tech Ridge Building,
Lanco Hills, Khajaguda, Manikonda,
Hyderabad, Telangana
Contact Person: Aravind – HR
Contact Number: 7286960006
Candidates attending the interview are advised to mention “HR Aravind” on their resume.
Job Role
This position is part of the International Voice / Blended Process, where employees will interact with customers from international locations and provide customer support.
The role focuses on helping customers resolve their issues and providing them with a smooth support experience.
Key Responsibilities
Candidates selected for this role will be responsible for:
- Providing voice or blended customer support to international clients.
- Handling customer queries professionally and resolving issues quickly.
- Troubleshooting customer problems and providing accurate solutions.
- Maintaining high levels of customer satisfaction and service quality.
- Following company performance standards and process guidelines.
- Working in 24×7 rotational shifts, including night shifts.
Eligibility Criteria
Candidates applying for this role should meet the following requirements:
- Freshers or candidates with up to 1 year of experience in international BPO.
- Excellent English communication skills (spoken and written).
- Strong interpersonal and problem-solving skills.
- Comfortable working in rotational shifts and night shifts.
- Basic knowledge of MS Office tools like Outlook, Word, and Excel.
- Good typing speed and computer skills.
Location Eligibility
Candidates must stay within a 25 km radius of Manikonda, Hyderabad to be eligible for this role.
Shift Details
- Shift: 24×7 rotational shifts (including night shifts)
- Weekly Off: 2 rotational week offs
Salary and Benefits
Employees working at Sutherland will receive several benefits, including:
- Performance-based incentives
- Two weekly offs for better work-life balance
- Opportunity to gain experience in international customer support
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