IntouchCX International Chat Process 2026 – Mega Walk-In Drive
IntouchCX is hiring for an International Chat Support Process in Hyderabad. Freshers are eligible for this walk-in opportunity with 50 openings.
👨💻 0–4 Years
💰 ₹2.25–3.25 LPA
🔥 50 Openings
Looking for a chat support job in Hyderabad? IntouchCX has announced a Mega Walk-In Drive for an
International Chat Process. According to the available job listing, the position is open to
candidates with 0–4 years of experience, and freshers are eligible.
The role focuses on handling customer queries through live chat, providing accurate information, resolving
customer concerns and maintaining quality and productivity standards. Candidates should have strong written
English communication skills and a typing speed of at least 30 WPM.
IntouchCX International Chat Process 2026 – Job Highlights
50
Openings
₹2.25–3.25 LPA
Salary
0–4 Years
Experience
Hyderabad
Job Location
Table of Contents
IntouchCX International Chat Process 2026 – Job Overview
| Company | IntouchCX |
| Role | International Chat Support Associate |
| Process | International Chat Process |
| Experience | 0–4 Years |
| Freshers | Eligible |
| Education | Any Graduate or Undergraduate |
| Salary | ₹2.25–3.25 LPA |
| Job Location | Hyderabad, Telangana |
| Employment Type | Full Time, Permanent |
| Role Category | Non Voice |
| Openings | 50 |
About the IntouchCX International Chat Process Role
The IntouchCX International Chat Process role is designed for candidates who can communicate
effectively with customers through written chat. The International Chat Support Associate will be responsible
for responding to customer queries, providing accurate information and helping resolve customer concerns.
Since the role involves handling multiple live conversations, candidates should be comfortable working in a
fast-paced environment. Good typing speed, accuracy, attention to detail and the ability to multitask are
important for this position.
Candidates should also be willing to work during night and graveyard shifts, weekends and rotational shifts
whenever required by the process.
Key Responsibilities
The selected candidates will be expected to perform responsibilities such as:
- Respond to customer queries promptly through live chat.
- Provide accurate information and resolve customer concerns professionally.
- Handle multiple chat conversations simultaneously and efficiently.
- Escalate complex issues to the concerned team whenever required.
- Maintain accurate records of customer interactions.
- Meet quality, productivity and customer satisfaction targets.
- Follow company policies, processes and compliance guidelines.
- Maintain a professional and customer-focused approach throughout interactions.
IntouchCX International Chat Process Eligibility Criteria
- Freshers are eligible.
- Experience range mentioned in the listing: 0–4 years.
- Any Graduate or Undergraduate can apply.
- Excellent written English communication skills are required.
- Typing speed of 30 WPM or above with good accuracy.
- Basic computer knowledge is required.
- Ability to work with multiple applications.
- Strong problem-solving and customer service skills.
- Ability to multitask in a target-driven environment.
Skills Required for International Chat Support
International Chat Process
Email Support
International Non Voice
Chat Process
Customer Service
Typing
Problem Solving
Multitasking
Shift Requirements
- Must be flexible to work night shifts and graveyard shifts.
- Willingness to work on weekends when required.
- Rotational shifts may be applicable.
- Candidates should be comfortable working in a target-driven environment.
IntouchCX International Chat Process Walk-In Details
31st August – 4th September
11:30 AM – 4:00 PM
IntouchCX, B16 Building, 5th Floor, Raheja Mindspace, backside of Inorbit Mall, Hyderabad
Naaz – 9154225747
⚠️ Important Resume Instruction
Candidates are requested to mention “HR Naaz” on the top of their resume.
The listing also asks candidates to mention “HR Naaz” while scanning the QR code at the office.
Transportation Facility
According to the job listing, a two-way cab facility will be provided for employees residing
within the hiring radius, subject to company policy.
Candidates should confirm the applicable transportation radius and availability during the recruitment process.
Benefits Mentioned in the Listing
How to Prepare for the IntouchCX Walk-In Interview
Candidates attending the IntouchCX International Chat Process walk-in should prepare for a
role that heavily depends on written communication, typing accuracy, customer handling and multitasking.
- Practice English grammar, sentence formation and professional writing.
- Practice typing and aim to maintain at least 30 WPM with good accuracy.
- Practice handling customer complaints professionally.
- Prepare examples that demonstrate patience and problem-solving.
- Be ready to explain why you are interested in a non-voice/chat support role.
- Be prepared to discuss your flexibility for night and rotational shifts.
- Carry an updated resume and follow the HR Naaz resume instruction.
Who Should Apply?
This opportunity may be suitable for freshers, graduates and undergraduates who have strong written English
communication skills and are interested in customer service or international chat support.
- Freshers looking for their first BPO/non-voice opportunity
- Candidates with up to 4 years of experience
- Candidates with strong written English
- Candidates with 30+ WPM typing speed
- Candidates comfortable with night and rotational shifts
- Candidates interested in international customer support
Walk-In Interview Checklist
- ✅ Updated Resume
- ✅ Mention HR Naaz on the top of your resume
- ✅ Be ready for a typing/communication assessment if applicable
- ✅ Carry valid identification documents as required
- ✅ Reach the venue during the specified walk-in timing
- ✅ Be prepared for night/graveyard and rotational shifts
- ✅ Verify all recruitment information before attending
How to Apply for IntouchCX International Chat Process 2026
Interested candidates can attend the IntouchCX Mega Walk-In Drive at the Hyderabad venue during the specified
dates and interview timings. Candidates should follow the resume instruction and mention HR Naaz.
Candidates should verify the latest job details before attending the walk-in drive.
IntouchCX HR Contact Details
HR: Naaz
Phone: 9154225747
Email: shahistha.naaz@intouchcx.com
Candidates should use the contact details provided in the job listing and verify information before sharing
personal documents.
Frequently Asked Questions – IntouchCX International Chat Process
Is the IntouchCX International Chat Process open to freshers?
Yes. The supplied job listing specifically states that freshers are eligible.
What is the experience required for this IntouchCX job?
The listing shows an experience range of 0–4 years.
What is the salary for the IntouchCX International Chat Process?
The listed salary range is ₹2.25–3.25 LPA.
What typing speed is required?
Candidates should have a typing speed of 30 WPM or above with good accuracy.
What is the education requirement?
The listing states that Any Graduate or Undergraduate can apply.
Is transportation provided?
Yes. The listing mentions a two-way cab facility for employees residing within the hiring radius, as per
company policy.
What should candidates mention on their resume?
Candidates are requested to mention “HR Naaz” on the top of their resume.
⚠️ Important Recruitment Disclaimer
IntouchCX states in the supplied job listing that it does not charge fees for recruitment, interviews,
training or onboarding. Candidates should never pay money in exchange for a job, interview, offer letter,
training or recruitment process.
Do not share sensitive financial or banking information with unknown individuals. Verify suspicious
communications through official IntouchCX channels before proceeding.
Final Takeaway
The IntouchCX International Chat Process 2026 walk-in drive is an opportunity for candidates
interested in non-voice customer support and international chat processes. The listing mentions
50 openings, a salary range of ₹2.25–3.25 LPA, and eligibility for
freshers as well as candidates with experience up to 4 years.
If you meet the communication and typing requirements and are comfortable with night, graveyard and rotational
shifts, check the latest listing and attend the walk-in interview as instructed.
📢 Share This Job With Your Friends
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Share this opportunity with your friends, college groups and job-seeking communities.