Tech Mahindra Customer Support Executive Job Overview

The Tech Mahindra Customer Support Executive opportunity is a customer
service role based in Hyderabad. The job listing identifies the position under the
Voice / Blended category and the BPM / BPO industry.

Candidates selected for this position will be expected to interact with customers,
understand their queries, provide appropriate assistance and maintain a good customer
service experience. Strong communication is an important requirement mentioned in the
listing.

The company has announced a large number of openings for this hiring drive. The listing
mentions 200 openings, while the recruitment headline promotes the
opportunity as a mega walk-in drive. This makes the recruitment particularly relevant
for candidates searching for customer support, voice process and BPO jobs in Hyderabad.

The listed experience range is 0–1 years. The job description also says
that freshers and experienced candidates are welcome. Candidates should
review the complete requirements before attending the walk-in interview.

Tech Mahindra Customer Support Executive – Job Details

About the Tech Mahindra Customer Support Executive Role

A Customer Support Executive is generally responsible for communicating with customers
and helping them with their questions or concerns. In this particular Tech Mahindra
opportunity, the job description focuses on handling customer calls, resolving customer
queries and providing excellent customer service.

The position is listed under the Voice / Blended category, meaning communication skills
are particularly important. Candidates should be comfortable speaking with customers
and communicating clearly in the languages mentioned in the job description.

According to the provided listing, English and Hindi communication is mandatory,
along with communication in any other language. Candidates should therefore be prepared
to demonstrate their communication ability during the recruitment process.

The job is based at the Tech Mahindra location in Hyderabad and requires candidates to
work from office. The listing also specifies rotational shifts and rotational weekly
offs, so applicants should be comfortable with the stated work schedule.

Tech Mahindra Customer Support Executive – Job Responsibilities

Candidates selected for the role will be expected to perform customer support activities.
The responsibilities provided in the job listing include the following:

Tech Mahindra Customer Support Executive – Eligibility Criteria

Candidates interested in the Tech Mahindra Customer Support Executive
position should carefully check the eligibility requirements listed in the job description.

• Candidates with 0–1 years of experience can consider the opportunity.
• The job description states that freshers and experienced candidates are welcome.
• The listing mentions Any Graduate in the job description.
• The education section separately states UG: Graduation Not Required.
  Candidates should verify this point with the recruiter because the listing contains
  conflicting information.
• English and Hindi communication is mandatory according to the listing,
  along with communication in any other language.
• Candidates should be comfortable working from office.
• Candidates should be comfortable with rotational shifts and rotational weekly offs.

Tech Mahindra Customer Support Executive – Required Skills

Strong communication and customer-handling abilities are important for this role.
The key skills highlighted in the job listing include:

Communication Skills

Customer support roles involve regular communication with customers. Candidates should
be able to listen carefully, understand questions and communicate their responses clearly.
Good spoken English and Hindi communication are specifically highlighted in this job listing.

Customer Handling

Customer handling is another key skill mentioned in the listing. Candidates should be
prepared to interact professionally with customers and work toward resolving their queries.

Voice Process Skills

Since the role is categorized under Voice / Blended, candidates should be comfortable
communicating through calls and participating in a customer-facing support process.

Tech Mahindra Customer Support Executive – Work Schedule

The job listing specifies a five-day working schedule with
two rotational week offs. Shifts are also mentioned as rotational.
Candidates should consider these requirements before attending the interview.

The position is a work-from-office opportunity, so candidates should
be comfortable commuting to the Hyderabad location mentioned in the listing.

Tech Mahindra Customer Support Executive – Selection Process

The provided job listing mentions three stages in the selection process. Candidates
attending the walk-in should be prepared for each of these stages.

Tech Mahindra Customer Support Executive – Walk-In Drive Details

200+ Openings at Tech Mahindra

One of the major highlights of this recruitment drive is the number of positions available.
The provided listing mentions 200 openings. For candidates searching for
customer support opportunities in Hyderabad, a large-volume walk-in recruitment drive can
provide an opportunity to participate in the hiring process directly.

Candidates should not assume that the number of openings guarantees selection. Hiring
decisions remain subject to the employer’s recruitment process, eligibility requirements,
interview performance and available positions.

Applicants should therefore focus on preparing their communication skills, understanding
the Customer Support Executive role and carrying an updated resume to the walk-in.

Tech Mahindra Customer Support Executive Salary

The salary shown in the provided Naukri listing is ₹2–3 Lacs P.A..
Candidates should confirm the final compensation structure and applicable terms directly
with the recruiting team during the hiring process.

Important Resume Instruction for Tech Mahindra Walk-In

The job listing specifically instructs candidates to write “SRIVANI”
on the top of their resume. Candidates attending the walk-in should follow this
instruction and carry an updated copy of their resume.

It is advisable to keep the resume clear and easy to read. Make sure your contact details,
education, experience, communication skills and relevant customer service experience,
where applicable, are accurately mentioned.

How to Apply for Tech Mahindra Customer Support Executive

Interested candidates can review the original job listing and attend the walk-in interview
at the location provided by the recruiter. Since this is a walk-in drive, candidates should
plan their visit according to the stated dates and interview timings.

Before attending, check the original listing for any updates to the venue, timing,
eligibility or recruitment status. Candidates should also follow the instructions provided
by the recruiter.

Tech Mahindra Walk-In Interview Preparation Tips

Candidates attending the Tech Mahindra Customer Support Executive
walk-in should prepare specifically for a customer-facing role. Communication and
confidence can be important during the recruitment process.

1. Prepare Your Self-Introduction

Be ready to introduce yourself clearly. Your introduction can include your educational
background, previous experience if applicable, communication strengths and interest in
customer support.

2. Practice Communication

Since the listing specifically highlights communication skills, practice speaking clearly
and confidently. Avoid unnecessarily complicated language and focus on explaining your
thoughts in a simple and professional manner.

3. Understand Customer Service

Think about how you would respond when a customer is unhappy, confused or looking for
information. A customer support professional should listen carefully, remain professional
and work toward resolving the customer’s concern.

4. Be Comfortable With Rotational Shifts

The job listing mentions rotational shifts and rotational week offs. Candidates should
be prepared to discuss their flexibility regarding the work schedule.

5. Carry an Updated Resume

Carry an updated resume and make sure “SRIVANI” is written on the top,
as specifically instructed in the listing.

6. Reach the Venue Prepared

The walk-in venue is in Somajiguda, Hyderabad, beside Erramanzil Metro Station.
Plan your travel in advance so you can reach during the stated interview timing.

Who Should Consider This Tech Mahindra Job?

This opportunity may be relevant to candidates who want to begin or continue their career
in customer support, voice process or BPM/BPO operations. The listing specifically welcomes
both freshers and experienced candidates within the stated experience range.

Important Things to Remember Before the Walk-In

Tech Mahindra Customer Support Executive – Frequently Asked Questions